Public-Private Partnership for Urban Sanitation Infrastructure
A proven model for deploying free-to-use public toilet facilities. No capital expenditure and no maintenance burden on municipalities.
Established Track Record
Operating since 2018 with documented government partnerships across India
Primary Reference: GHMC Hyderabad
India's largest PPP public toilet network
Reference Partners (Available for Verification)
Greater Warangal Municipal Corporation (GWMC)
Telangana
Chandigarh Municipal Corporation
Chandigarh UT
Patna Municipal Corporation
Bihar
Srinagar Municipal Corporation
Jammu & Kashmir
Indore Municipal Corporation
Madhya Pradesh
Documentation Available: 127+ official government letters spanning space allocations, utility approvals, movement permissions, and tender documents are available for due diligence review upon request.
Our Presence Across India
Mangalagiri, AP
Andhra Pradesh
Hyderabad (270+)
Charminar Area
Warangal
Srinagar, J&K
Mumbai
Chandigarh
Telangana
T-Works Partner
Indore
Patna & More
Active in 10+ cities including Chennai (via Thooya), and expanding to new regions across India
PPP Model Structure
Clear delineation of responsibilities between government and LooCafe
G Government/Municipality Provides
Note: No capital expenditure (CAPEX) and no operational expenditure (OPEX) required from government.
L LooCafe Provides
Outcome for Citizens
Free-to-use toilet access 24/7
Clean, maintained facilities
Safe environment (especially for women)
Amenities (mobile charging, refreshments)
Accessible design (disabled-friendly)
Technical Specifications
Standardized unit types with customization options
LooCafe Standard
LooCafe Mini
LooCafe Pink
IoT Monitoring Capabilities
- Real-time occupancy monitoring
- Water level sensors
- Ammonia/odor detection
- Footfall counter
- Electricity consumption tracking
- GPS-enabled tracking
- RFID staff attendance
- Dashboard access for officials
Sustainability Features
- Solar power compatible
- Water recycling systems available
- G2RT (Gates Foundation) zero-discharge technology
- Rainwater harvesting integration
Contract Structure Options
Flexible engagement models to suit municipal requirements
Standard PPP
Build-Operate-Transfer (BOT)
Viability Gap Funding (VGF)
Service Level Commitments
Measurable performance standards with contractual backing
| Performance Metric | Target | Measurement Method |
|---|---|---|
| Facility Availability | 99%+ uptime | IoT monitoring |
| Cleanliness Standard | Hospital-grade | Daily audits + surprise inspections |
| Response Time (Complaints) | Within 2 hours | Ticketing system |
| Major Repair Resolution | Within 24 hours | Work order tracking |
| Consumables Availability | 100% always stocked | Daily checklist |
| Attendant Presence | All operating hours | RFID/GPS tracking |
Performance Guarantee: Contracts include provisions for performance bank guarantee, SLA-linked penalties, and termination rights for persistent non-compliance to protect municipal interests.
Policy Framework Alignment
Compliance with central and state sanitation initiatives
National Schemes & Policies
Swachh Bharat Mission 2.0
MoHUA GuidelinesSmart Cities Mission
SCM Technology GuidelinesNational Urban Livelihoods Mission (NULM)
MoHUA-DAY-NULM15th Finance Commission Grants
15th FC RecommendationsAMRUT 2.0
AMRUT GuidelinesPM SVANidhi (Street Vendor's AtmaNirbhar Nidhi)
MoHUA PM SVANidhi SchemeNational Clean Air Programme (NCAP)
MoEFCC NCAP GuidelinesState-Level Policies
Swachh Telangana Mission
Telangana MA&UDUrban Local Bodies (ULB) Reforms
State ULB Reform GuidelinesState WASH Policies
State-specific WASH GuidelinesGovernment Departments We Coordinate With
Multi-departmental coordination for seamless project execution
Municipal Corporation
Primary PartnerPrimary partner for land allocation and PPP agreements
How we engage: Main PPP contract, site allocation, tender process
Supporting Departments & Authorities
Town Planning Department
Zoning approvals and site planning permissions
Coordination: Location approvals, building permissions, layout clearances
Waterworks Department (HMWSSB/BWSSB)
Water supply connection and approvals
Coordination: Water connection to site boundary, meter installation
Electricity Department (DISCOM)
Power connection and load sanction
Coordination: Electrical connection, load approval, meter installation
Tourism Department
Site identification at tourist locations
Coordination: Heritage site approvals, tourist zone placements, design compliance
Road Authorities (NHAI/PWD)
Highway rest stop and roadside placements
Coordination: Wayside amenity approvals, highway corridor permissions
Development Authorities
District-level approvals for special projects
Coordination: SEZ, industrial area, and township permissions
Sanitation/SWM Department
Health and hygiene compliance
Coordination: Sanitation standards, waste management coordination
LooCafe team coordinating with municipal officials for project planning
Recognition & Credentials
Frequently Asked Questions
Common queries from municipal officials and procurement departments
What is the typical procurement process?
Municipalities can engage LooCafe through: (1) Direct PPP agreement under municipal powers, (2) Limited tender with pre-qualification criteria, (3) Expression of Interest followed by negotiation. Many cities have used the GHMC model as precedent. We can provide documentation of existing work orders for reference.
What happens if LooCafe fails to maintain standards?
All contracts include performance guarantees: (1) SLA-linked penalties for non-compliance, (2) Performance bank guarantee provision, (3) Cure period for rectification, (4) Termination rights for persistent defaults. The contract protects municipal interests while ensuring operational continuity.
How is revenue generated without user fees?
LooCafe operates on a self-sustainable model: Revenue comes from (1) Integrated cafe/kiosk sales (tea, snacks, essentials), (2) Tasteful exterior advertising, (3) Brand partnerships. This model has sustained 270+ units in Hyderabad for 7+ years without government subsidy.
Can we verify claims with existing partner municipalities?
Yes, we encourage reference checks. GHMC Hyderabad has been our partner since 2018 (Work Order Ref: 685/SWM/SBM/GHMC/2018). We can facilitate introductions to officials in Warangal, Chandigarh, Patna, and other partner cities for firsthand feedback.
What approvals/clearances does the municipality need to provide?
Typically required: (1) Land allocation/lease approval from competent authority, (2) NOC for utility connections, (3) Building/structure permission if required locally, (4) Trade license facilitation for cafe operation. LooCafe assists with documentation and compliance requirements.
Is there flexibility in unit design for heritage/sensitive areas?
Yes, we have deployed heritage-compatible designs at Charminar, Golkonda Fort, and temple areas. Custom facades, color schemes, and reduced-footprint designs are available. We work with local urban design guidelines.
What is the timeline from agreement to operational unit?
Typical timeline: (1) Agreement finalization: 2-4 weeks, (2) Site survey and design: 1-2 weeks, (3) Manufacturing: 4-6 weeks, (4) Installation: 1-2 days, (5) Operator training: 1 week. Total: 8-12 weeks from signed agreement to operational facility.
How does the IoT monitoring work for officials?
We provide dashboard access showing: real-time occupancy, daily footfall, cleanliness scores, maintenance alerts, staff attendance, utility consumption. Reports can be generated daily/weekly/monthly. Integration with municipal dashboards is possible.
Government Partnership Inquiries
Dedicated channels for municipal officials and government departments
Direct Contact
Government Partnerships Lead
Mr. Chakkravarthi Rajamani
chakks@ixoragroup.com
+91-98490-XXXXX
Head Office
Ixora Corporate Services Pvt Ltd
Journalist Colony, Jubilee Hills
Hyderabad, Telangana 500033
Office Phone
+91-40-4850-4850
government@loocafe.com
Engagement Process
- 1
Initial Discussion
Schedule a call or meeting to discuss requirements
- 2
Site Survey
Technical team visits proposed locations
- 3
Proposal Submission
Detailed technical and commercial proposal
- 4
Agreement Finalization
Contract signing and project kickoff
Available Documentation (Upon Request)
Related Resources