Terms of Service

1. Introduction

Welcome to LooCafe ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at loocafe.com and our smart public toilet facilities across India. By accessing our website or using our facilities, you agree to be bound by these Terms.

LooCafe is a division of Ixora Corporate Services Private Limited, providing innovative, technology-enabled public sanitation solutions.

2. Use of LooCafe Facilities

2.1 Access to Facilities

LooCafe public toilet facilities are available to all members of the public. Many of our facilities are free to use, operated under Public-Private Partnership (PPP) models with municipal corporations.

2.2 Facility Rules

When using LooCafe facilities, you agree to:

• Use the facilities for their intended purpose only
• Maintain cleanliness and hygiene standards
• Report any issues or maintenance needs to facility staff
• Respect other users and facility staff
• Follow all posted signage and instructions
• Not vandalize or damage any equipment or property

2.3 IoT and Technology Features

Our facilities are equipped with IoT sensors for monitoring cleanliness, usage patterns, and maintenance needs. This technology helps us provide better service. No personal identification data is collected through these sensors.

3. Website Use

3.1 Permitted Use

You may use our website for informational purposes, to learn about our services, explore partnership opportunities, and contact us for inquiries.

3.2 Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or other harmful code
• Scrape, copy, or redistribute our content without permission
• Interfere with the proper functioning of the website

4. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, technology descriptions, and the LooCafe brand, is the property of Ixora Corporate Services Pvt Ltd or its licensors. This content is protected by intellectual property laws.

The LooCafe name, logo, and related marks are trademarks of Ixora Corporate Services Pvt Ltd. You may not use these marks without our prior written consent.

5. Partnership and Business Inquiries

Information provided on our website regarding partnership models, technology solutions, and business opportunities is for informational purposes only. All partnerships and business arrangements are subject to separate written agreements.

We reserve the right to modify our partnership terms, pricing, and offerings at any time.

6. Privacy and Data

Your use of our website and facilities is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

For contact form submissions and business inquiries, we collect only the information you voluntarily provide to respond to your requests.

7. Disclaimer of Warranties

Our website and information are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be available at all times without interruption
• The information on the website is always complete or current
• The website is free of errors or security vulnerabilities

8. Limitation of Liability

To the maximum extent permitted by law, Ixora Corporate Services Private Limited and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or facilities.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us, if any, for using our facilities.

9. Indemnification

You agree to indemnify and hold harmless Ixora Corporate Services Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Accessing third-party links is at your own risk.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or facilities after changes are posted constitutes your acceptance of the modified Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us:

Ixora Corporate Services Pvt Ltd
Jubilee Hills, Hyderabad, Telangana 500033
India

Email: hello@loocafe.com
Website: loocafe.com

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By using LooCafe's website and facilities, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.