Code of Conduct
Our commitment to ethical business practices and integrity
Our Commitment
At LooCafe, we are committed to conducting business with the highest standards of ethics, integrity, and professionalism. This Code of Conduct outlines the principles and standards that guide our behavior and decision-making across all operations.
Every employee, contractor, partner, and stakeholder is expected to uphold these standards in their daily work and interactions.
Core Values
Integrity
We act honestly and transparently in all business dealings, maintaining the highest ethical standards.
Respect
We treat all individuals with dignity, fairness, and respect, fostering an inclusive environment.
Excellence
We strive for excellence in service delivery, continuously improving our operations and outcomes.
Sustainability
We are committed to environmental stewardship and sustainable business practices.
Accountability
We take responsibility for our actions and decisions, owning both successes and challenges.
Innovation
We embrace innovation and creative solutions to improve public sanitation infrastructure.
Workplace Standards
Equal Opportunity
We provide equal employment opportunities regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. Discrimination and harassment of any kind are strictly prohibited.
Safe Work Environment
We are committed to maintaining a safe and healthy workplace for all employees. This includes:
- Compliance with all occupational health and safety regulations
- Regular safety training and awareness programs
- Zero tolerance for workplace violence or threats
- Proper maintenance of equipment and facilities
Anti-Harassment Policy
We maintain a zero-tolerance policy for harassment, bullying, or intimidation in any form. All employees have the right to work in an environment free from:
- Sexual harassment
- Verbal or physical abuse
- Discrimination based on protected characteristics
- Retaliation for reporting concerns
Business Ethics
Anti-Corruption & Bribery
We conduct business with integrity and prohibit all forms of corruption, including:
- Bribery of government officials or private parties
- Kickbacks or improper payments
- Facilitation payments
- Money laundering
Conflicts of Interest
Employees must avoid situations where personal interests conflict with company interests. All potential conflicts must be disclosed to management promptly.
Fair Competition
We compete fairly in the marketplace and comply with all applicable competition and antitrust laws. We do not engage in price-fixing, market allocation, or other anticompetitive practices.
Confidentiality
We protect confidential information belonging to the company, clients, and partners. Unauthorized disclosure of proprietary information is prohibited.
Community & Environmental Responsibility
As a company focused on public sanitation and hygiene, we recognize our special responsibility to:
- Promote public health and hygiene awareness
- Minimize environmental impact through sustainable practices
- Support community development initiatives
- Engage with local communities respectfully and transparently
- Innovate solutions that benefit society
Compliance & Reporting
Legal Compliance
We comply with all applicable laws, regulations, and industry standards in every jurisdiction where we operate.
Reporting Violations
If you witness or become aware of any violation of this Code of Conduct, you are encouraged to report it through:
Email: ethics@loocafe.com
Alternative: contact@loocafe.com
All reports will be treated confidentially and investigated promptly. We prohibit retaliation against anyone who reports concerns in good faith.
Consequences of Violations
Violations of this Code may result in disciplinary action, up to and including termination of employment or business relationship, and may also result in legal consequences.
Acknowledgment
All employees, contractors, and partners are required to acknowledge that they have read, understood, and will comply with this Code of Conduct. Compliance with this Code is a condition of employment or business relationship with LooCafe.
Last Updated: November 2025