Designing for Dignity: Making Sanitation Inclusive for All

Public toilets are more than infrastructure; they are spaces of dignity. Yet, for millions—especially women, the elderly, and persons with disabilities (PwDs)—accessing a public toilet is a daily struggle. A "one-size-fits-all" approach to engineering has often resulted in facilities that are unusable for half the population.

The Gender Gap in Sanitation

Research, including landmark studies on "Public Toilet Usage by Women", highlights distinct needs:

• Safety: Women require well-lit, secure locations, not isolated corners.
• Hygiene & MHM: Menstrual Hygiene Management requires water inside the cubicle, hooks for hanging bags, and discrete disposal bins (incinerators).
• Queue Times: Biological differences and MHM needs mean women take longer. "Potty parity" demands more cubicles for women than men to equalize wait times, yet most codes specify equal or fewer.

Beyond Gender: Universal Accessibility

Inclusive sanitation also means designing for:

• The Elderly: Indian style pans can be difficult for those with arthritis. Western commodes with grab bars are essential.
• Children: Lower basins and child-friendly seats encourage usage and habit formation.
• Transgender Community: Gender-neutral or inclusive signage ensures safety and reduces harassment.

The ReFlow Approach to Inclusion

At ReFlow, we view the toilet not just as a machine, but as a user experience.

1. She-Toilets: Our designs incorporate MHM-friendly features, automated sanitary vending, and disposal units.
2. Universal Design: Ramps, wide doors for wheelchairs, and strategically placed grab bars are standard in our community blocks.
3. Safety First: Smart locks, occupancy sensors, and good lighting are integrated into the B-CRT units to ensure user confidence.

Policy into Practice

Cities are waking up. The Swachh Bharat Mission (Urban) guidelines now mandate gender-segregated and accessible toilets. But implementation is key. It requires consulting women's groups during the design phase, not just at inauguration.

Conclusion

True sanitation success isn't measured in liters treated or pipes laid, but in dignity delivered. When we design for the most vulnerable user—a pregnant woman, an elderly person, a child—we design a better city for everyone.